Our Victim Liaisons work with affected parties when the responsible party is referred to a restorative justice process. A major role of the Victim Liaison is to give enough information and support to the victim/survivor/affected party to allow safe and meaningful participation.
Conflict Assistance Program
Do you want to resolve a conflict peacefully but feel stuck? Or, do you want to build stronger conflict skills? We can help! We offer a range of low to no cost services to assist with conflict and build stronger communities.
Programs & Initiatives
To learn more about our victim services, contact: Barbara Shaw-Dorso, Victim Services Manager
(802) 264-0765, email@example.com
Do’s and Don’ts for Supporting Victims/Survivors of Crime or Harm
· Say "I’m sorry for what happened."
· Emphasize to victims/survivors that "It’s not your fault."
· Be willing to listen to the victim/survivor share their experience if they want to talk about the crime and its effects, and validate that experience with empathy and support.
· Let the victim/survivor know that their feelings of anger, distress, frustration, fear, etc. are not uncommon and perfectly justifiable.
· Understand that many victims/survivors will have extreme difficulty reconstructing their lives after a crime and that some may never fully recover from the experience.
· Educate yourself about the possible range of victim/survivor reactions and available victim/survivor services in the community so you can provide short- and long-term appropriate, sensitive support.
· Be judgmental or blame the victim/survivor for the crime that was committed against them. The only person/people at fault for the crime are the person/people who committed it. The crime is NEVER the victim’s/survivor’s fault.
· Second-guess how the victim/survivor reacted to the crime.
· Say "I understand", because it is impossible to truly understand either the crime or its impact on the victim’s/survivor’s physical or mental health.
· Try to compare the victim’s/survivor’s experience to any similar experience, including your own. Each victim/survivor has their own reaction to crime and harm, and there is no “right” way to respond.
· Try to be make decisions and choices for a victim/survivor. Crime is a violation of one’s voice, choice, and control over one’s life. Since no victim/survivor chooses to be victimized or has control over crime or harm committed against them, it is vital that victims/survivors are able to regain control and make their own decisions that affect their lives.